Our company actively responds to the national export policy by participating in power exhibitions around the world and offering our best products.
Many foreign customers and friends often visit our factory, and they come from different countries. We try our best to meet all the requirements of our customers, such as CO, CIQ and other certificates, which makes it easier for our customers to buy, ship and pick. Our company arranges our engineers to work overseas and they are specialized in guiding the installation, testing and after-sales service to further satisfy our customers' requirements.
In addition, our company is so focused on after-sales service that we create customer files in our computer for regular service and periodic checks. Our service center has a quick response management system, our engineers will respond within 1 hour after receiving notification from customers, for countries without office, we guide customers to debug by video by phone, if the problem cannot be solved, our after-sales service department will arrange engineers to fly to the site for service. Our company follows the principle of solving first and analyzing later to ensure our customers can use our diesel generator sets normally.